Learning Center

Learning Center

As part of our commitment to providing Solutions for YOU! we offer the Learning Center.

Here you’ll find a variety of tools and resources to help answer your questions. And if you don’t find the answer to your question, we want to know. Please call Client Care at 800-588-6805 so your questions don’t go unanswered, and so we can improve your banking experience.


User Guides


Online Banking User Guide


Online Banking and Bill Pay Video


My View and Payment Center User Guide


Virtual Secure Tokens User Guide


Bank to Bank Transfers User Guide


KSB Mobile Banking App for Android™ User Guide


KSB Mobile Banking App for iPhone® User Guide


Online Financial Management User Guide


Confidential Email Guide to Getting Started


MyCardStatement.com Enrollment User Guide


MyCardStatement.com eStatement User Guide


Frequently Asked Questions


Online Banking


E-Statements and other E-Docs


Telephone Banking


Debit Cards


Virtual Secure Tokens for Online Banking


Bank to Bank Transfers


Mobile Banking—including Mobile Deposit

Text Banking   

Helpful Tips


How to Prevent Identity Theft


Tips for Effective Financial Management


Financial Education


FDIC: Money Smart (online lessons) - English


FDIC: Money Smart (online lessons) - Español


FDIC's Electronic Deposit Insurance Estimator (EDIE)


How is a Credit Score Determined?





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