Learning Center

Learning Center

As part of our commitment to providing Solutions for YOU! we offer the Learning Center.

Here you’ll find a variety of tools and resources to help answer your questions. And if you don’t find the answer to your question, we want to know. Please call Client Care at 800-588-6805 so your questions don’t go unanswered, and so we can improve your banking experience.

 

User Guides

 

Online Banking User Guide

  

Online Banking and Bill Pay Video

 

My View and Payment Center User Guide

 

Virtual Secure Tokens User Guide

 

Bank to Bank Transfers User Guide

 

KSB Mobile Banking App for Android™ User Guide

 

KSB Mobile Banking App for iPhone® User Guide

 

Online Financial Management User Guide

 

Confidential Email Guide to Getting Started

 

MyCardStatement.com Enrollment User Guide

 

MyCardStatement.com eStatement User Guide

 
   
   

Frequently Asked Questions

 

Online Banking

 

E-Statements and other E-Docs

    

Telephone Banking

  

Debit Cards

  

Virtual Secure Tokens for Online Banking

 

Bank to Bank Transfers

 

Mobile Banking—including Mobile Deposit

 
Text Banking   
   
   

Helpful Tips

 

How to Prevent Identity Theft

 

Tips for Effective Financial Management

 
   
   

Financial Education

 

FDIC: Money Smart (online lessons) - English

 

FDIC: Money Smart (online lessons) - Español

 

FDIC's Electronic Deposit Insurance Estimator (EDIE)

 

How is a Credit Score Determined?

 
   
   

Tools

 

Calculators

 
   
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Track your spending

Simply click on the account name that you wish to apply for.